Information & Technology Technicians

Information & Technology Technician
Job Posting #17-23


Job Summary:

Under the general administration and supervision of the Principal, the Information & Technology Computer Technician is responsible for providing technical support to all end-users and a user friendly and profession manner. The Computer Technician also performs immediate analysis of customer problems (software, hardware and network) and implements corrective actions to restore function and avoid recurrence.

Duties & Responsibilities

  • Answer user support requests either through phone, e-mail or via the ticketing system in a timely fashion and to the satisfaction of the users
  • Provide technical and professional development support for staff and students
    Carry out specific tasks including but not limited to:
    Troubleshooting problems, OS and software installation,
  • Collect, compile and maintain workstation and server software/hardware information to ensure software licensing requirements are met and inventory is up to date.
  • Assist new users by providing training and orientation on the school’s IT policies and procedure
  • Administrator in various projects
  • Create/Update documentation, manuals, policies and procedures for internal use following documentation standards.
  • Make recommendations regarding hardware and software acquisitions
  • Produce reports of work done for management on a monthly basis.

Employment Requirements:

  • Post-Secondary education program in computer science or a related discipline (Three- or four-year degree programs, two-year diploma programs and one-year certificate programs_ and or directly related experience and duties managing and operating (servicing) technical computer systems.
  • The ability to remain patient and persistent when dealing with frustrating problems and frustrated users
  • Demonstrated ability to deliver and present education/training to MLCN staff as required.
  • Valid drivers license & reliable vehicle
  • Position will require a Criminal Records Check (CPIC) and Vulnerable Sector Check

Apply by sending a resume, cover letter, CPIC & Vulnerable Sector check with subject title “IT Technician to by May 16th, 2019 at 4:30 PM CST.

Deadline is May 16th, 2019

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